Terms of Service

Effective date: 11 November 2026 · Last reviewed and updated: 11 November 2026

These Terms of Service ("Terms") apply to your access to and use of the Audia mobile application, website and related services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services. Our Privacy Policy explains how information is handled, and our Account and Data Deletion Policy explains how to request deletion.

1. Eligibility and accounts

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you must have permission from a parent or legal guardian. The Services are not intended for children under 13.

You may create or access an account using the sign-in methods made available in the app, which may include Google sign-in and email-and-password authentication. You must provide accurate information, keep your sign-in credentials secure and tell us promptly if you suspect unauthorised access. You are responsible for activity carried out through your account, except where applicable law provides otherwise.

2. Use of AI creation features

Audia provides tools for creating and editing AI-generated music, audio and video, and related creative features that may be available in your app version. You choose the prompts, lyrics, settings, uploads and other inputs ("Inputs") and may receive generated or edited material ("Outputs"). Outputs are produced using third-party technologies. They may be inaccurate, unexpected, similar to material generated for others, or unsuitable for your intended purpose. We do not guarantee that an Output is unique, copyrightable, error-free or available indefinitely.

You retain any rights you hold in your Inputs. As between you and Audia, you may use Outputs subject to applicable law, third-party provider terms and any rights held by others. Audia does not promise that an Output is eligible for copyright protection or that you have exclusive rights in it. You are responsible for checking that your use of Inputs and Outputs is lawful and does not infringe another person's rights.

3. Voice recordings and likeness

If you use voice recording or voice-profile features, you must submit only your own voice or a voice for which you have obtained all necessary permissions and consents. You must not use these features to impersonate, deceive, harass or exploit another person, or to create non-consensual or misleading voice content. You are responsible for obtaining and documenting any consent required by law.

4. Prohibited content and conduct

You must not use the Services to create, upload, request, publish or distribute content or conduct that:

• sexually exploits or endangers a child, depicts or sexualises minors, or otherwise involves child sexual abuse material;
• is sexually explicit, non-consensual, intimate or degrading content involving a real person, or otherwise violates a person's privacy or dignity;
• threatens, harasses, bullies, incites violence, promotes hatred or targets a person or group unlawfully;
• is illegal, fraudulent, defamatory, deceptive or intended to facilitate wrongdoing;
• infringes copyright, trademarks, privacy, publicity, moral rights or other third-party rights;
• impersonates a real person, public figure, artist, organisation or Audia representative without authorisation, or misleads others about endorsement or identity;
• attempts to bypass safety systems, moderation, rate limits, payment controls or security measures; or
• disrupts, reverse engineers, damages or gains unauthorised access to the Services or another user's account or data.

We may use automated tools and human review, where appropriate, to assess Inputs, Outputs, profiles, reports and shared content for safety and compliance. We may block generation, restrict visibility, remove content, suspend features or restrict/terminate accounts where we reasonably believe these Terms or applicable law have been breached. We may also act to protect users, the Services or our legal rights.

5. Community, profiles and live features

Where community, profile, chat or live-streaming features are available, you are responsible for the material you publish and your interactions with other users. You must not share private information without permission, harass others, spam, manipulate engagement, or publish prohibited content. Screen names, profile details and public posts must comply with these Terms.

When you choose to publish content publicly, you grant Audia a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, perform and distribute that content only as reasonably necessary to operate, promote and provide the Services and the sharing features you choose to use. This licence ends when the content is deleted from the Services, except for copies retained where legally necessary, in backups for a limited period, or where other users have independently copied or shared it. This does not transfer ownership of your Inputs to Audia.

Other users may view, copy or share public content. You should not publish anything you want to keep private.

6. Credits, subscriptions and payments

Some features may require credits, a paid subscription or another purchase. Prices, included benefits, credit amounts and renewal terms are shown in the relevant purchase flow and may change for future purchases. Credits are personal to your account or eligible device, are not money, have no cash value and may not be transferred or resold unless we expressly permit it.

Purchases made through Google Play or the Apple App Store are billed and managed by the relevant store. Web purchases, where offered, may be processed by Stripe. The payment provider's terms govern payment processing, cancellations and refunds. Deleting your Audia account does not automatically cancel a recurring subscription or payment agreement. You must cancel it through the original purchase channel or contact the relevant provider. Any refund rights you have under mandatory law remain unaffected.

Unless required by law or the applicable store/payment provider, purchases and credits are non-refundable once used or delivered. We may correct mistaken credit balances, reverse fraudulent transactions or suspend benefits where a payment is reversed, refunded or disputed.

7. Your content and rights

You confirm that you own or have permission to use all Inputs you submit and that your use of the Services will not violate any law or third-party right. You must not upload copyrighted lyrics, recordings, artwork or other material unless you have the necessary rights or a lawful basis to do so. You must not request a soundalike, voice imitation or other output that unlawfully copies or impersonates a real person or protected work.

Audia and its licensors retain all rights in the Services, software, branding and materials supplied by Audia. Except for the limited right to use the Services in accordance with these Terms, no rights are transferred to you.

8. Third-party services

The Services rely on third-party platforms and providers for authentication, AI processing, hosting, storage, live communications and payments. Their services may be unavailable or subject to separate terms, policies, usage limits and technical changes. Audia is not responsible for third-party services to the extent permitted by law.

9. Availability, suspension and termination

We may update, change, suspend or discontinue parts of the Services. We may suspend or terminate access where reasonably necessary for security, legal compliance, payment issues, prolonged inactivity where permitted, or a breach of these Terms. You may stop using the Services and request account deletion as described in our Account and Data Deletion Policy.

10. Disclaimers

To the extent permitted by law, the Services are provided on an "as available" basis. We do not warrant uninterrupted availability, that AI Outputs will meet your expectations, or that content will always remain accessible. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

11. Limitation of liability

To the extent permitted by law, Audia is not liable for indirect or consequential loss, loss of profits, loss of business opportunity, or loss of data arising from use of the Services. Nothing in these Terms limits liability where doing so would be unlawful, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence where such limitation is prohibited. Your mandatory statutory rights are not affected.

12. Changes to these Terms

We may revise these Terms to reflect changes to the Services or legal requirements. The current version and review date will be published on this page. Where required, we will notify you of material changes before they take effect.

13. Contact

For questions about these Terms or the Services, contact pixelhearttech@gmail.com.